FAQ:
Q1. Can I have a sample order for solar products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production needs 1-2weeks for order quantity more thanone containerQ3: Areyouafactoryor a tradingcompany?
A:Weare thefactory with high production capacity and product range of solar productsin China.
Q4:Q:How to choose the system Voltage 12V /24V ?
A: Usually 12V system for 15W-40W LED lamp , 24V system for 50-150W LED lamp .Q5:How do you ship the goods and how long does it take to arrive?
A:Sample shipped by DHL, UPS, FedEx ,TNT etc.
Q6: What is your Warranty Policy?
A: We offer3 to 5 years warranty for the entire system and replace with new ones for freeQ7. How many cycles full charge&discharge about your battery?
A:In 50% discharging deepness, it can be cycled for 1,200 times; in floating charging and discharging status, it can be cycled for 5000~6000 times.Q8. What's the main difference between mono and polycrystalline solar panel?
A:production process and cost. Polysilicon technology is more mature since it is an early technology compared with Monosilicon.Q9. The controller of your solar street light has dual time control function?
A:our solar charge controller is designed with dual time control function, you can set up the lighting time and divide it into two parts, like 12 hours (6 hours full power lighting + 6 hours half power lighting).